iOS privacy policy

Last updated October 28, 2026 · Rexing Connect Lite for iPhone and iPad

This policy explains how Rexing Inc. (Rexing) handles information in Rexing Connect Lite for iOS and its optional diagnostic-report service at app.rexingnj.com. External Rexing websites, Apple services and apps you choose to share with have their own policies.

A Rexing account is not required to use Lite. Product registration is optional. Lite does not send push marketing messages. Your camera videos are not automatically uploaded to Rexing.

Your dash cam and videos

Lite communicates with your dash cam over its local Wi-Fi network to show live video, browse recordings, download selected files and change supported settings. Camera media, previews and supported GPS information embedded in recordings are processed on your device. Lite does not send your video files, audio recordings, screenshots or complete recorded GPS tracks to Rexing’s diagnostic server.

Downloaded videos, editing copies, thumbnails, media metadata and app preferences may be stored in the app’s local storage. Device backup and cloud-backup services may handle app data under their own settings. When you save a video, edit or screenshot to Photos, that separate copy is managed by Photos. If you enable iCloud Photos or another backup service, it may sync that copy under your settings.

Lite requests permission to add exported media to Photos; it does not require access to read your existing photo library. Choosing Share gives your selected destination access to the media you choose. The recipient app or service controls its subsequent handling. Exported media may include recorded dates, positions or other embedded information. Deleting a Local video does not delete separate Photos copies or the original recording on the dash cam.

Recorded GPS and Apple Maps

Lite can read supported GPS information recorded by a dash cam. It does not request your phone’s current location, camera or microphone permission for this purpose. Recorded positions can still reveal a personal journey. Supported GPS display depends on the recording format and available GPS data.

Online maps and map snapshots use Apple MapKit. To obtain the map, the service receives information about the map area being viewed and network request information; Apple handles its services under its own privacy policies. Lite draws its recorded route and position overlays on the device. When an online map is unavailable, Lite can display a local route or position drawing where supported GPS data is available. Apple Maps coverage and internet availability vary.

Apple privacy policy · Apple Maps and privacy

Local diagnostics and optional reports

Lite keeps a bounded local diagnostic history for troubleshooting. An optional report can contain app version and build, iPhone or iPad model and iOS version, camera protocol and verified capabilities, local camera address, recording/connection state, operation timing, event history and sanitized error information. It is not a continuous remote analytics feed.

Automatic report fields filter out raw media filenames, video or screenshot content, recorded GPS coordinates and tracks, Wi-Fi network names and passwords, MAC addresses, account names and persistent phone identifiers. A report ID is randomly generated for that report to match submissions and retries; it is not a permanent installation identifier.

Reports are uploaded only when you explicitly confirm Send report. You may add an optional comment. The comment is submitted as you write it, so avoid passwords, coordinates or other sensitive personal information. Opening diagnostics, keeping a draft or seeing a connection-help prompt does not itself upload a report.

A private draft may remain on your device until you send it or change it. Export log creates a local report you can share through a destination you select. Sending uses a separate HTTPS connection and requires internet; camera-only Wi-Fi may have no internet.

How Rexing handles submitted reports

Rexing stores submitted reports and comments in a private support database. Authorized administrators use them to investigate problems, review feedback, maintain the report service and improve compatibility, performance and stability. Reports are not publicly displayed or used for advertising.

The receiving service sees a network IP address while processing your request. The current App service uses an IP-derived temporary rate-limit value in memory to protect the service; it does not store a source IP address or that rate-limit value in the diagnostic report database. Network and hosting infrastructure may process requests to operate and secure the connection.

Reports are retained for support and periodically removed by the service’s expiry process, or may be deleted by an authorized administrator. This policy does not promise a fixed time for deletion from every backup or third-party system.

Request deletion of a support report

To request deletion of a submitted Lite report and comment, contact Rexing Contact Us or email care@rexingusa.com. Include the Report ID shown after submission so the administrator can locate it, and state that the request concerns Rexing Connect Lite. No Lite account is required. Do not send your dash cam or phone passwords. Apple and sharing or backup services manage their independently held data under their own policies.

Your choices

• Use supported camera functions and local media without registering an account.
• Choose whether to submit a diagnostic report or include a comment.
• Use Export log to review or share a report yourself.
• Delete Local media in Lite; manage separate Photos copies and cloud backups in their respective apps and settings.
• Manage Local Network and Photos permissions in iOS Settings. Removing local data or uninstalling Lite does not remove a report already received by Rexing.

Connections, external links and security

Diagnostic reports use HTTPS. Camera communication follows the camera firmware’s local protocols and may use unencrypted HTTP or RTSP on its Wi-Fi network. Protect that network with an appropriate password and connect only to a camera you trust.

Optional links open product registration, the Rexing shop, customer support or Apple’s app-review interface. Those services handle information you provide under their policies. Registration and purchase are not required for Lite’s supported camera functions. Public app reviews are handled by Apple.

The report service restricts administrative access and applies size and request-rate limits. No system can guarantee absolute security.

Changes and contact

We may update this policy as Lite or its services change. For privacy questions, support or a report-deletion request, contact Rexing Inc. through Rexing Contact Us.